Open Source Enterprise !

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Call analysis of asterisk server using OpenERP

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How cool if you get the data of asterisk call recording in to OpenERP and you can do group by and filters on those data’s ? Here is the module for the same, please have a look at the below screen.

Incoming, Outgoing and Internal - Call analysis

Incoming, Outgoing and Internal – Call analysis

Some times it is really important to check the analysis of the calls, not for the restriction but for the reflection of the team efforts. For call centers this kind of analysis is most usable (of course it is a draft module and need to improve a lots and need to implement on the same module then crm call lodge.

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Free space available on disk, but still show 100% used

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We have a strange problem at company last week, Hard-drive of an asterisk server gets full with call recordings. I took the backup of the same when I came to know the situation.  After taking almost 100GB of data transfer I try to see the disk space available, I saw a strange problem.

Check disk status

Check disk status

You can see that the LVM group 0 partition have capacity of 448GB and almost 103GB is free but still it shows that the disk is used 100%, which is confusing.

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Monthly Newsletter – April 2013

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Written by Mantavya Gajjar

April 18, 2013 at 10:14 am

Enterprise real-time communication through Openfire !

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XMPP (also known as Jabber) is the leading open standard for presence and real-time messaging. Since 2004, it’s been an approved standard of the IETF (the same organization that standardized email and World Wide Web protocols). A rich set of extensions to the protocol are maintained by the Jabber Software Foundation. Today, XMPP is used by leading companies, millions of users worldwide and is the best choice for open real-time collaboration.

Openfire 3.8.1 has been released!

Openfire 3.8.1 has been released!

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Advance payment for the sales before delivery !

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OpenERP 7.0 released with with the lots of improvements, one of them is to manage the way of advance payment before delivery on the sales order. It is different then managing the accounting payment terms.

In this post I will show you how you can control invoicing policy and create an advance invoice based on sales according to business demand.

In order to understand lets create an sales order where we are selling time and material in one sale order.

Sale time and material

Sale time and material

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Invoice based on the task / Issue and cost vs revenue analysis in OpenERP 7.0

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This post is an extends to my previous port which is to do an Invoice based on time-sheet and cost vs revenue analysis in OpenERP 7.0. In this post I would like to show you how you can merge all cost and invoice them from the same cost center.

Activate extended functionalists for helpdesk and support on Project configuration page and get some extended contract version which will allow you to enter cost in to the cost center from project and task.

Project Configuration

Project Configuration

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Invoice based on time-sheet and cost vs revenue analysis in OpenERP 7.0

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It is very difficult job to calculate the cost of employees / consultant who is working on the projects and find out the margins on each invoice to the customer monthly, quarterly or half yearly or may be yearly. OpenERP is giving you a control over such situation where you can have everything in your hand to view and control over your margins.

OpenERP 7.0 made it very simple and easy to manage the costing / margin for projects through contract, it also supply automatic monthly invoicing to customer but that I will show you in future post. Here i would like to show you to manage the cost center using contract.

In order to have invoicing functionality you should enable the open “Allow invoicing based on time-sheets  under Settings/Human Resource, once you enable you should get Employee Time-sheet in Human Resource and Contract enabled under the Sales Application.

Lets create a contract or you can have the same functionalists on Project Issue or Project Task, I am taking contract as it will be easy to understand.

OpenERP Contract for Axelor - Word Plugin

OpenERP Contract for Axelor – Word Plugin

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