Monthly Archives: May 2013

One of the innovative research and usable project at OpenERP India by project trainees !

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Call analysis of asterisk server using OpenERP

How cool if you get the data of asterisk call recording in to OpenERP and you can do group by and filters on those data’s ? Here is the module for the same, please have a look at the below screen.

Incoming, Outgoing and Internal - Call analysis
Incoming, Outgoing and Internal – Call analysis

Some times it is really important to check the analysis of the calls, not for the restriction but for the reflection of the team efforts. For call centers this kind of analysis is most usable (of course it is a draft module and need to improve a lots and need to implement on the same module then crm call lodge.

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