Setting up email integration on OpenERP online version is very easy, when you start your free trial on SaaS. In this post I would like to show you how you can setup the same in your onsite installation, what you need is just control on your email server to create a firstname.lastname@example.org email address.
Configure Catch all Email Address
Depending on your email server you need to configure catchall email address, so that none of the email bounce back received by your email server, even if that mailbox dozen’t available, It will be great, if you have only one email address on email server which is catchall so that you can provide rest of all other email address within OpenERP.
Some of the most popular server configuration to create catchall email
Once you create a catchall email address on your domain, try to check by sending email on that domain with junk email address i.e email@example.com, if you receive email in to firstname.lastname@example.org then you have configure your all catchall email address successfully.
Configure Domain in OpenERP
First things after configuring the catchall email address, you have to setup the domain in General Settings under Settings menu of OpenERP. In my case am using mantayagajjar.in email address.
Once you configure domain in OpenERP, alias have a big role to play while dealing with the incoming and outgoing emails. Each of your user will get automatic email address on that configured domain in terms of alias. Like the same alias is generated for many documents in OpenERP like issue, groups, applicants and yes open-chatter functionality of OpenERP can not run without alias.
Alias in OpenERP
All the alias configured on any documents, users and for specific records are listed under the Alias menu under Emails in the System menu. It is not good to directly deal with the alias, instead better you deal with the related document to change alias (email address).
Lets say for example if you want to change the whole company groups email address from email@example.com to firstname.lastname@example.org just open the group and edit the alias on that group.
So, now your group is ready to receive an email, to make a test send welcome email to email@example.com to test whether its working correct or not. You should get an email on your wall that received by all catchall email address and route by firstname.lastname@example.org email alias in OpenERP.
Keep watching the same blog, where I will explain more about how you can integrate your Enterprise Social Communication to Project, Human Resource and Sales and Purchase very soon.
- Enterprise social communication in OpenERP 7 (opensourceenterprise.wordpress.com)
- OpenERP Server Installation (secharix.wordpress.com)
- Does Your Small Business Need A Vanity Email Address? (grasshopper.com)
- The From Field – Company, Name or…> (getresponse.com)